On-Site Field EAP Consultant, LCSW/LMFT/LPC/LMHC

Role Overview

• Provides direct support to organizations and their employees through the delivery of assessment, consultation, education and triage services
• Uses knowledge of federal regulations to assist organizations in their appropriate handling of employee concerns and problems
• Consults with employees and organizations on variety of workplace and work-based issues
• Provides clinical expertise in order to restore employees with diminished performance to healthy functioning
• Provides employee and management consultation related to specific personal problems and workplace/management problems and concerns
• Conducts critical incident response services, EAP assessment and short-term counseling, EAP orientations, customer webinars, critical incident response and health and wellness trainings
• Manages caseload and other tasks including timely case documentation to meet quality, qualitative and quantitative performance expectations
• Provides information and referral to appropriate level of care as well as to community resources as appropriate
• Participates in activities as requested that help improve SBU and/or client performance, excellence and culture
• Analyzes and presents issues in a clear, concise, persuasive manner, both verbally and in writing
• Develops effective working relationships with peers within and across organizational lines and supports team members and participate in team activities, including trainings, to assist in building a high-performance team
• Takes responsibility for own development and stays current on skills and techniques needed to better serve members and help Magellan achieve its business and operational goals
• Adheres to all contract requirements such as qualification, performance standards, meetings, trainings and etc. as well as comply with team standard operation procedures and company policy
• All other duties as assigned.

Requirements

• Minimum of 5 years of clinical experience after receiving the graduate degree
• Clinical training must include instruction on chemical dependency, mental health and brief therapy
• Must understand workplace issues, how businesses function and a fundamental understanding of employee/ employer relationships
• Must be capable of acquiring an understanding of EEO rules, ADA in the workplace, FMLA, and Drug Free Workplace Requirements
• Must be able to provide accurate client assessment including level of risk, substance abuse and dependency, job performance issues and refer to appropriate level of care
• Competent in crisis intervention
• Demonstrates knowledge and expertise in solution-focused, brief therapy in outpatient setting
• Strong customer service skills required
• Excellent training and listening skills
• Ability to interact effectively at all levels both within the company and with external customers
• Adjusts well to new situations and changing priorities
• Comfortable with ambiguity and stress while handling a variety of assignments
• Maintains a positive, achievement-oriented attitude and consistent in accomplishing expected objectives.

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Wellness programs