Lead strategic design for member and clinician-facing products as a cohesive ecosystem, align cross‑functional leadership, and independently identify high‑impact design opportunities that improve business results, clinical outcomes, and user satisfaction.
Collaborate at speed with engineering, product, operations, and clinical leadership to define implementable solutions that meet user, business, clinical, and regulatory needs with keen attention to detail in a hyper-compliant healthcare environment
Design with human behavior and psychology in mind —making simple things feel simple and complex workflows feel possible, with emphasis on multi-device interaction design (including native apps) and continuous validation through research and testing
Create and evolve design systems, patterns, and AI-first interaction models that scale across both member and clinical experiences—know when existing patterns achieve quick wins, and when new, reusable patterns are needed

10+ years of digital product design experience with expert proficiency in multiple areas of product design (UI, IA, research, visual design, etc.)
2+ years of healthcare tech experience
Native mobile app, multi-platform design experience (iOS and Android)
Exceptional ability to influence C-suite and senior stakeholders, convince leaders to adopt new directions, and lead rooms full of other leaders
Technical mindset
comfort collaborating with engineering, data science, and other technical roles.
Ability to contribute to discussions around entity relationships and designing for data-rich workflows
Strong online portfolio demonstrating sophisticated, multi-platform healthcare or similarly complex products with measurable impact and visual polish
Track record of designing at scope—managing multiple product areas simultaneously while maintaining quality and cohesion
Demonstrated speed, flexibility, and collaborative leadership in fast-paced, ambiguous environments
Exceptional written and verbal communication skills, with ability to command the room and tailor messaging to clinical, technical, and executive audiences.

Employer sponsored health, dental and vision plan with low or no premium
Generous paid time off
$100 monthly mobile or internet stipend
Stock options for all employees
Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
Parental leave program
401K program
And more....

Director of Product Design

Key skills