Defines and directs center-led operating standards and practices designed to foster consistent execution across Alternative Approach Third parties and the corresponding LOB’s
Interfaces with business leaders to disposition, discuss and debate third party classification decisions, ongoing program execution, and issue identification
Assists in updating program documentation and related procedures
Assists in reporting and analytics to support program strategy discussions and direction
Develops library of standard reports designed for business teams to utilize in support of operationalizing the alternative approach program
Develops quality assurance standards and oversight routines to assess business execution
Assists in executive summary development and related communications
Participates in the creation of training and job aids as needed
Assists in audit issue creation and remediation action plans
Maintains a comprehensive understanding of the services provided by enterprise and business critical/systemic third parties
Advises and educates Service Managers and Business Partners to increase risk awareness and enforce adherence to TPRM Framework requirements
Takes a new perspective on existing solutions to solve complex problems. Exercises judgment and critical thinking based on the analysis of multiple sources of information. Recommends best practices
Provides guidance and advisement as well as effective challenge, where needed, to Service Managers and Business Owners, and Business Partners as relates to consistent TPRM program adherence and execution
Acts as a resource for teammates with less experience
Explains and interprets complex, difficult, or sensitive information
Works independently and receives guidance only on more complex issues
Requirements
Bachelor’s degree or equivalent combination of education and work experience
Minimum of 10 years financial industry experience, including extensive Third-Party Risk Management and compliance/risk management
Comprehensive understanding of principles, practices, theories, and/or methodologies associated with the professional discipline (i.e., risk management, vendor management, etc.)
Minimum of 3 years of project lead or management experience
Ability to manage multiple deliverables and competing priorities for self and team
Ability to plan and lead projects with varying degrees of complexity
Ability to solve problems in complex situations by analyzing viable solutions using experience, judgment, and precedents
Ability to influence others to adopt a new perspective and manage interpersonal issues with tact and diplomacy
Ability to adapt to change. Remain agile and flexible in interim and longer-time circumstances
Ability to effectively communicate, written and verbal, to all levels of the organization
Advanced level of expertise with Excel; Moderate level expertise with Word and PowerPoint