Senior Manager, Software Asset Management
United States
Full Time
2 weeks ago
$129,000 - $183,200 USD
H1B Sponsor
Key skills
ServiceNowLeadershipStrategic PlanningProduct ManagementCommunicationCollaboration
About this role
Role Overview
- Lead and manage the performance and development of staff.
- Lead priorities and manage work performance of staff, vendors and contractors.
- Provide leadership as needed across multiple sites, and in alignment with Union or other contracts.
- Understand the customers' needs, and partner to deliver innovative solutions.
- Partner with Supply Chain, Finance, Enterprise Security, Audit/Compliance and other internal groups to drive results.
- Ensure products and services operate in a lean, stable, and adaptable manner.
- Ensure product delivery and operation are cost effective and within budget.
- Develop, propose and manage long and mid-term strategic technology plans and roadmaps for assigned products and services
- Drive continuous improvement in IT performance.
- Proactively prevent and support prompt restoration of service disruptions.
Requirements
- Bachelor's degree in Technology, Science, Business or related field, or 4 years of experience equivalent to the position.
- Five years of prior people leadership experience.
- Ten years of experience with end-to-end service lifecycle, business process, project or product management.
- Five years of experience with strategic planning, portfolio prioritization, delivery execution, and operations.
- Excellent communication skills, effective with varying organizational levels and skill sets.
- Excellent Relationship Management and collaboration skills, with a track record of working as one team cross-organizationally to drive innovation and business results.
- Experience working within a highly regulated industry.
- Ability to deliver value in compliance with policies and regulations.
- Demonstrated ability to apply a customer focus, problem solve, and drive continuous improvement to solutions, systems and processes.
- Demonstrated ability to drive, adopt, and lead others through change in a diverse and dynamic environment.
- Experience with Sourcing and Contract Management.
- Proven ability to attain and hold in-depth acumen in business process, technical knowledge, and architectural topology.
- Experience with ServiceNow.
Tech Stack
- ServiceNow
Benefits
- Annual Incentive Program
- Medical/Pharmacy Plan
- Dental
- Vision
- Life Insurance
- Dependent Care Reimbursement Account
- Health Care Reimbursement Account
- Health Savings Account (HSA) (if enrolled in eligible health plan)
- Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
- Transportation Reimbursement Account
- Short-term disability (STD)
- Long-term disability (LTD)
- Employee Assistance Program (EAP)
- Fitness Center Reimbursement (if enrolled in eligible health plan)
- Tuition reimbursement
- Transit programs
- Employee recognition program
- Pension
- 401(k) plan
- Paid time off (PTO)
- Holidays
- Volunteer Paid Time Off (VPTO)
- Parental Leave