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UX Research and Design Specialist at NiSource | JobVerse
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UX Research and Design Specialist
NiSource
Website
LinkedIn
UX Research and Design Specialist
United States
Full Time
1 week ago
$82,200 - $123,200 USD
No H1B
Apply Now
Key skills
Agile
Change Management
Figma
Adobe XD
Prototyping
User Research
Usability Testing
About this role
Role Overview
Conducting user research, mapping customer journeys, developing wireframes and prototypes
Validating concepts through usability testing, and ensuring digital products meet usability, accessibility, and regulatory standards
Conducts user studies, job shadows, focus groups and interviews to understand user insights
Analyzes research data to define opportunities and recommendations
Develops Personas to define user’s needs
Maps user experiences across key journeys, documenting personas, touchpoints, pain points, sentiment, processes, stakeholders and key performance indicators
Partners with IT, Change Management, agile development teams and other stakeholders to translate user insights into experience improvements
Requirements
Bachelor's Degree
2+ years of user research and facilitation experience
2+ years of experience in interface design and usability testing
Strong knowledge of design thinking methodologies
Working knowledge of Figma, User Testing, Adobe XD, Optimal Workshop, Miro and associated research design and UI prototyping tools
Benefits
8% annual bonus
Professional development
Flexible work arrangements
Apply Now
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