About this role

Plan and conduct qualitative and quantitative research (interviews, contextual inquiries, diary studies, surveys).
Collaborate with engineering and data teams to ensure architectural patterns and system constraints are accurately reflected in user workflows and decision-support experiences.
Design and execute usability testing on prototypes and production systems.
Analyze research findings and synthesize insights into actionable recommendations.
Develop personas, journey maps, and task flows.
Support information architecture and workflow design.
Collaborate with designers, product owners, engineers, SMEs, and leadership.
Conduct competitor and domain research to inform design decisions.

UX Researcher – Defense Aviation Logistics

Key skills