Elicit and analyze business requirements through interviews, workshops, and stakeholder engagement.
Translate business needs into functional and technical specifications, including user stories, process flows, and data mappings.
Document current and future state processes and system behaviour.
Analyze and interpret structured and unstructured data to support solution design and reporting needs.
Collaborate with engineering teams to design integrations with internal and third-party systems via RESTful APIs.
Act as the liaison between business stakeholders and technical teams.
Define user acceptance test plans and acceptance criteria.

3+ of experience in a Business Analyst or Systems Analyst role, preferably in technology, telecoms, or cloud product environments.
Degree in business-, computing
or relevant field.
Additional Business Analyst certificate/diploma.
Strong understanding of RESTful APIs and experience working with technical teams on integrations.
Proficiency in data analysis and reporting (Excel, SQL, data visualisation tools).

20 Leave days a year plus a “mulligan day” each quarter after meeting all your deliverables.
High spec laptops and equipment for you to comfortably work remotely.
A once off at home office allowance to set up your home office.
Flexible working hours.
Access to our Well-being program and Employee support services.

Technical Business Analyst

Key skills