Relationship Manager, Broker Dealers – National Partnership Team

Role Overview

• Build, develop, and sustain strong relationships with key broker-dealer partners.
• Serve as the primary point of contact for all broker-dealer inquiries, issues, and escalations.
• Proactively engage with partners to understand their needs, address concerns, and ensure satisfaction with products and services.
• Manage the overall partnership lifecycle, from onboarding, activation through ongoing day-to-day account management.
• Identify opportunities for expanding existing relationships, advancing partnership opportunities in real time and increasing revenue generation.
• Collaborate with internal teams (sales, marketing, compliance, legal, and operations) to develop tailored and mutually beneficial growth solutions and business initiatives.
• Contribute to the creation and execution of strategic business development plans aimed at increasing market share and strengthening partnerships.
• Ensure smooth operational processes between the company and broker-dealers, including daily reporting, mutual customer SLA’s, advisor compensation, sponsorship/corporate events and programs, and compliance matters.
• Work closely with internal departments to monitor the performance and efficiency of broker-dealer relationships and resolve operational issues as they arise.
• Provide ongoing training and resources internally and externally to broker-dealer partners on product offerings, processes, and compliance requirements.
• Monitor and ensure adherence to regulatory requirements, industry best practices, and internal policies.
• Stay up-to-date with industry trends, regulatory changes, and market dynamics that may impact broker-dealer relationships.
• Work with compliance teams to address potential risks and ensure that broker-dealer relationships remain fully compliant with all applicable laws and regulations.
• Track and report on key performance metrics for broker-dealer relationships, including lead volumes, revenue, SFDC and operational efficiency.
• Prepare regular reports and presentations for senior management on the status and progress of broker-dealer partnerships (monthly and quarterly internally and externally).
• Analyze data to identify areas for process improvements, cost reductions, or enhanced partnership regional opportunities.

Requirements

• Bachelor’s degree in Finance, Business Administration, Economics, or a related field (or equivalent experience).
• 3+ years of experience in a broker-dealer or investment-related role, preferably in relationship management, business development, sales or operations.
• Deep understanding of the broker-dealer landscape, financial markets, and securities trading processes.
• Strong communication, negotiation, and interpersonal skills, with the ability to influence and engage senior stakeholders.
• Excellent problem-solving abilities and a keen attention to detail.
• Proficiency in Google Workspace, Microsoft Office Suite (Excel, PowerPoint, Word) and familiarity with CRM software and industry tools.
• Knowledge of FINRA regulations, SEC guidelines, advisor compensation and other industry compliance standards.
• Nice to have: FINRA Series 6 or Series 63 (or equivalent) license.
• Experience working with a variety of broker-dealers, including independent firms, wirehouses, and regional broker-dealers.
• Experience in a client-facing role with a focus on business development and relationship management.
• Strong project management skills, with the ability to manage multiple priorities and deadlines effectively.

Tech Stack

• SFDC

Benefits

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Competitive time off and parental leave
• Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
• Lyra: Enhanced Mental Health Support for Employees and dependents
• Carrot: Fertility healthcare and family forming benefits
• Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; quarterly lifestyle stipend
• Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.