About this role
Role Overview
- Prepare, analyze, and provide daily, weekly, and monthly productivity metrics.
- Assist in establishing and implementing departmental initiatives.
- Measure and monitor staffing levels, assign duties and responsibilities as appropriate.
- Complete performance evaluations, track time and attendance.
- Troubleshoot and resolve issues with client concerns with a sense of urgency.
- Train and educate staff on new process changes.
Requirements
- High School Diploma or GED, preferred
- Minimum 3 years’ experience
Benefits
- Competitive benefits package