Key skills
Communication
About this role
Role Overview
- Monitor, track, and organize incoming tax notices and information requests from various state taxing authorities.
- Prepare and draft professional correspondence to resolve discrepancies and respond to inquiries.
- Assemble and maintain electronic tax binders and case files.
- Assist in gathering financial data to support state audits and compliance projects.
- Prepare periodic status reports on notice resolution progress for internal stakeholders.
- Act as a secondary point of contact for internal clients to clarify information and provide status updates.
- Contribute to team goals by performing additional tasks as needed.
- Identify and recommend enhancements to current tracking systems.
Requirements
- High school diploma, GED, or equivalent; associate degree preferred
- Previous experience in a professional services or administrative tax environment is preferred but not required for highly organized candidates.
- Exceptional ability to manage high volumes of documentation with strict attention to detail and accuracy.
- Strong interpersonal and written communication skills for professional interaction with government agencies and internal engagement teams.
- Ability to work effectively in a fast-paced environment, prioritizing multiple tasks while meeting critical filing and response deadlines.
- Proficiency in Microsoft Office Suite and specialized tax software; experience with CCH Axcess or similar systems is a plus.
Benefits
- Hybrid work model
- Professional development opportunities