Support and collaborate with other UX researchers on generative and evaluative research with assistive technology users on digital products (such as websites, web-apps, mobile apps and software) on behalf of Fable’s customers
Identify pain points, preferences, and behaviors surfaced in user interviews and document them in a structured note-taking tool
Analyze and synthesize research findings to generate actionable insights
Provide clear and timely project updates to Fable team members
Maintain internal customer documentation and track deliverables via our project management system
Collaborate with other Fable support teams to coordinate interviews with participants
Requirements
1+ years facilitating user interviews on digital products in a UXR context
Able to define research goals, articulate hypotheses and apply the best research methods for a wide range of problems
Experience translating research findings into thematic insights
Compassionate and patient demeanor with confidence and assertion to get things done
Active listening and problem-solving skills
Attention to detail
Ability to build relationships and connect with people quickly
Organized and able to manage a large volume of tasks independently
Tech-savvy with the ability to navigate apps and software
Strong analytical, communication and team skills
Benefits
Great health/dental benefits
Accessibility accommodations offered by the company