Strategic Account Manager

Role Overview

• Develop and execute account-specific business plans for assigned strategic IDNs, with direct accountability for growth targets tied to these accounts.
• Target and execution on new account and product approval opportunities to increase market access and drive growth.
• Manage contracting needs and pricing negotiations for all IDNs, ASCs, and health systems across the assigned territory, ensuring alignment with regional sales priorities and timely execution of RFPs, purchasing agreements, and amendments.
• Leverage support from Contract Analysts to provide accurate data analytics, price files, and assist with amendments and purchasing agreements.
• Partner side-by-side with Regional Sales Directors to drive overall territory growth, aligning IDN initiatives with field sales execution.
• Build and maintain executive-level relationships within IDNs, ASCs, and health systems to influence access and drive adoption (Supply Chain, C-Suite, Service Line Leaders).
• Serve as the primary point of contact for Supply Chain contracting teams, overseeing implementation of local, regional, and GPO agreements while ensuring compliance with pricing, tier qualifications, and volume commitments.
• Address and resolve complex pricing and billing issues that may arise within the assigned region.
• Identify and pursue opportunities for cross-selling, portfolio expansion, and surgeon champion engagement to support both IDN-specific and territory-wide growth.
• Conduct IDN and territory-level business reviews, monitor rebate performance, and maintain pipeline development to support sustained growth.
• Lead product submission processes, coordinating closely with Regional Account Coordinators.

Requirements

• Bachelor’s degree required.
• Minimum of 3-5 years’ experience with proven success in orthopedic device sales combined with managing national or strategic accounts.
• Strong understanding of the healthcare and orthopedic industry, with a demonstrated ability to develop relationships with and influence executive decision-makers.
• Exceptional communication, negotiation, and sales leadership skills.
• Ability to work independently and collaboratively to manage complex projects, prioritize competing demands, and deliver measurable results.
• Proficiency in MS Excel, MS Word, PowerPoint.
• ERP experience is a plus.
• Valid driver’s license.

Tech Stack

• ERP

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Spending and Savings Accounts
• 401(k) Plan
• Vacation, Sick Leave, and Holidays
• Income Protection Plans
• Discounted Insurance Rates
• Legal Services