Provides pre-sales technical consulting utilizing the tools and engineering partners available, conducts assessments to understand client challenges and business objectives as it relates to XaaS solutions.
Designs and presents technical solution configurations based on client needs and solution pricing while recommending applicable services as part of the overall client solution.
Collaborates with partners to design technical solutions as needed.
Advises on pricing programs and manages deal registration.
Serves as subject matter expert to Account Managers on XaaS solutions.
Engages Connection Technology Practices to ensure optimal results for the client based on the solution(s) selected.
Develops and expands business opportunities by collaborating with Account Managers, Sales Leadership, and others as needed to identify XaaS solution opportunities and target accounts through proactive engagement.
Engages in customer and prospect calls to discover and qualify advanced technology opportunities within these accounts.
Forecasts and manages pipeline to meet monthly recurring revenue (MRC) target.
Ensures professional development to increase knowledge of XaaS solutions, applications and services, keeps abreast of trends and market conditions, and maintains and/ or achieves certifications for professional development.
Attends applicable industry and manufacturer training sessions to increase knowledge in respective practice area.
Achieves vendor certifications through online or onsite training.
Utilizes sales enablement strategies to educate selling organization on strategies and tactics to grow XaaS practice area in the assigned business segment(s) successfully.
Leads co-creation and presentation of technical training.
Coaches Account Managers on XaaS technologies and partner offerings.
Supports XaaS and Connectivity marketplace partners in an effort to remain abreast of new technologies and offerings to incorporate into ongoing training and development materials.
Requirements
Bachelor's Degree in Marketing, Business, Computer Science, IT, or similar field or equivalent experience (6-8 years)
Proficient use of Microsoft Office including Excel/Powerpoint, Microsoft Teams, and relevant internal business systems
IT aptitude with strong desire to continually learn and apply latest technologies
Advanced working knowledge of XaaS partner specific technology
Advanced working knowledge of XaaS technologies and related product solutions
Proven experience in technology/software partner and indirect channel management
Strong negotiation skills
Proven experience managing multiple projects and delivering expectations, both internally and with clients
Proven success at working collaboratively with sales and internal colleagues, as well as external partners, to solve technical and/or support solution renewal/add on scenarios.
High aptitude to stay current and train on related technology areas such as Server, Storage, Networking, Collaboration, Security, Cloud Compute, Connectivity
Customer oriented with ability to listen to and anticipate needs of the customer
Excellent time management skills and an organized state of mind with ability to document activities, anticipate problems, plan schedules and monitor performance according to priorities and deadlines
Action oriented with strong executional skills
Strong interpersonal and proactive communication skills with ability to collaborate with Account Managers and to engage customers.
Tech Stack
Cloud
Benefits
401k plans
Medical insurance
Free therapy visits
Mental health coaching and tools
Meditation resources
Generous paid time off including Wellness and Volunteer Time Off days