Facilitate multi-day training programs (virtual and onsite) across global time zones with legal-industry contextual examples
Collaborate with the Partner Enablement team to design and continuously improve course materials that incorporate AI features, legal-specific workflows, and best practices
Deliver engaging, technically sound sessions that prepare partners for certification and real-world implementation, using scenarios from legal and regulated industries
Identify skill and knowledge gaps across partner teams and recommend targeted enablement solutions, especially around legal innovation and AI adoption
Create and maintain a recertification program that adapts as products, AI capabilities, and legal technology needs evolve
Ensure follow-through and program completion with personalized partner support, coaching, and learning journeys
Stay current on NetDocuments AI functionality, emerging legal technology trends, and legal use cases to keep training highly relevant and practical

3+ years of proven experience as a technical trainer or in a technical enablement role
Experience with SQL
Strong presentation skills and comfort with delivering training to diverse audiences, including legal professionals
Familiarity with modern learning tools and training techniques, including the use of LMS platforms, video modules, and performance-based assessment
Experience with enterprise cloud applications and understanding of implementation challenges in the legal sector
Awareness of AI tools in legal tech (e.g., document summarization, smart search, clause extraction, redlining automation), and enthusiasm for staying up to date with their use in real-world legal scenarios
Ability to work independently in a fast-paced, ever-evolving SaaS environment

Technical Trainer – Legal Tech, AI

Key skills