Run L10 and other internal standups, turning them into a live project board and driving follow through
Building a process inventory across exec, delivery and sales; spotting gaps and proposing improvements.
Identify missing or broken internal processes across sales, delivery, and leadership, document current state vs desired state, and help implement agreed improvements.
Owning task/board tools (Planner/equivalent) and keeping work moving from intake to done.
Maintaining key delivery / milestone calendars and making sure dependencies are handled.
Partnering on M365/AI workflows to streamline internal processes.
Proactively manage executive calendars and resolve conflicts (secondary)
Conduct personalized outreach to healthcare executives on behalf of execs (secondary)
Build initial sales decks and materials using templates (secondary)
Draft content for decks using an AI brand-story framework (secondary)

5+ years experience in a BPO, corporate, or consulting environment in a project management, ops, or senior EA role supporting executives.
Proven project/program management skills: running recurring meetings, owning project boards, and driving deadlines.
Hands on experience with Microsoft 365 (Planner / Team / Sharepoint) and a CRM (Salesforce / Hubspot) highly preferred.
Excellent written and spoken English, comfortable communicating with senior and C-level executives.
Demonstrated ability to speak up in leadership meetings, ask clarifying questions, and propose solutions.
Strong attention to detail and follow-through; comfortable writing and sending communication on behalf of executives.
Proactive and resourceful; able to work independently in a remote setup on US Central Time hours.

Project Manager

Key skills