Key skills
SAPRisk Management
About this role
Role Overview
- Provide exceptional remote-based support for mission-critical SAP applications
- Solve complex customer issues using methodical troubleshooting based on expert knowledge of SAP applications functionality and technology
- Work closely with customers on a daily basis to understand their needs, support business change and deliver a consistently high-quality customer experience
- Provide remote-based functional support & training for multiple SAP FI/CO modules
- Support client customizations, sharing implementation and best practices advice
- Develop application break fixes for critical product defects
- Create scripts to identify, analyze and correct data issues
- Manage one or more key assigned accounts as a technical/functional advisor
- Provide hands-on assistance using proprietary tools in a test environment or via remote client connectivity
- Be a pro-active contributor to a support organization which is running 24x7x365
- Collaborate with team members in a virtual team environment
Requirements
- 5+ years relevant SAP experience particularly with all aspects of SAP Finance and Controlling (FICO)
- Treasury and Risk Management (TRM), Financial Supply Chain Management (FSCM) and Asset Management skills would be welcome
- 5+ years direct support of application end-users in a corporate environment
- Deep working knowledge and understanding of supporting business processes
- Knowledge of related to Brazilian localization tax and regulatory requirements, e.g., Sped, ICMS/IPI, NFe
- Electronic Nota Fiscal
- Expertise with SAP 4.x and ECC, including full life-cycle implementation experience, configuration, and administration of the application
- Knowledge of maintenance/patching mechanics and SAP architecture
Benefits
- Compensation, bonuses, and benefits to match the skills of top-performing team members