Partner with each client in the book of business. The partnership is demonstrated through: Attend regular and pre-planned meetings with the client; Understands key business issues facing the client, and brings viable solutions to the client to address those needs; Acts intentionally to retain clients and succeeds; Masterfully collects, organizes, and reviews relationship information.
Understand thoroughly (and stays knowledgeable of) employee benefits, including plan designs, available riders, legislation, and emerging trends. Shares this knowledge with others at HUB.
Strategically plan and executes plan renewals, staying in regular communication with the clients while also updating them on various emerging trends and solutions for their business needs.
Proactively manages the process being followed by the service team and immediately addresses and solves problems generated through the renewal process.
Provides value to our clients through timely and regular presentations of additional options for their benefits package; generates new opportunities and encourages client to be innovative; alerts client to potential issues (legislative and coverage information); serves client as an educator or special speaker on benefit topics to assist employee’s being effective as possible.
Communicates thoroughly and clearly with all team members concerning client issues, renewals, and proactive work.
Attends training opportunities, reads and shares industry knowledge, regularly participates in coursework to either earn or maintain professional designations.
Assesses the nature of a problem quickly, understands thoroughly the expectations of the client, and consistently meets those expectations through viable solutions.
Perform other duties as assigned
Requirements
5+ years of experience in employee benefits including a strong knowledge of employee benefit plans, ancillary coverages, and current legislation
Excellent communication and presentation skills (listens, speaks, and writes well); able to interact effectively with people of various responsibility and authority (employees, key contacts, executives, etc.).
Highly organized. Able to manage a multitude of details (including paperwork); stays proactive while managing these issues.
Possess a natural inclination to reach out, build relationships, and uncover issues before the client calls HUB.
Very comfortable with typical business technology including voice mail, e-mail, word processing, spreadsheets, and presentation software.
Strong in problem-solving and negotiation skill sets
Ability to travel to all Carolinas office locations and client sites as needed
Excellent written and verbal communication skills: Be a dynamic presenter of HUB’s analytic services to current and prospective clients
Be a confident and articulate advocate of HUB’s clients in negotiating and disputing rate actions with carrier underwriters
Be able to clearly explain to C-suite staff that may be limited in knowledge regarding the formulas and process by which renewals, reporting, and IBNR are generated
Benefits
Competitive salaries and benefits offerings
Medical/dental/vision insurance and voluntary insurance options
Health Savings Account funding
401k matching program
Company paid Life and Short-Term Disability Plans
Supplemental Life and Long-Term Disability Options
Comprehensive Wellness Program
Paid Parental Leave
Generous PTO Package
Vacation, Holiday, Sick, and Personal Time Off
Great work/life balance, because that’s important for all of us!
Focus on creating a meaningful environment through employee engagement events
The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
Growth potential
HUB is constantly growing and so can your career!
A rewarding career that helps local businesses in the community
Strong community support and involvement through HUB Gives