Senior Manager – Software Engineering

Role Overview

• Responsible for the day-to-day management of on time, on budget and quality functional project execution for one or more team(s) to ensure system reliability
• Responsible for one or more team(s) and/or efforts, and may have one or more managers reporting to them
• Responsible for the functional plan, including resource effort, schedule estimate and cost, for new and active projects for one or more team(s)
• Responsible for 18-month project forecasting for multiple teams; accountable for direct reports project time accounting
• Responsible for the functional design approach and technical feasibility for multiple projects, with input from key technical personnel from a single team
• Ensure functional process compliance
• Maintain standards-based documentation across various architectural views (Conceptual, Logical and Physical) and tiers (Presentation, Business Logic and Storage)
• Responsible for meeting and monitoring key performance indicators (KPIs) for functional group
• Ensure Architectural principals and standards are clearly defined, documented, communicated and maintained across project and product lifecycles
• Manage the code branching strategy and release process, including verification steps for any mobile application and websites during the development, to QA, to production steps
• Maintain and mature multi-platform continuous integration and continuous deployment processes and tools
• Lead continuous improvement initiatives within the functional area
• Develop, maintain and execute on a 1–3 year technology roadmap projects
• Responsible for annual expense and capital budget planning and tracking for their team
• Drive the growth, maturity, and execution of the Engineers and Managers in their teams.
• Responsible for the monitoring and/or creation of development plans for members of their teams that improves the core competencies of the individuals and manages performance accordingly.
• Review and approve the functional deliverables, pull requests and Change Approval Board (CAB) tickets for all direct reports
• Ensure design quality through participation in design reviews for projects supported by team; serve on Change Authorization Board as an alternate as needed
• Builds key cross functional relationships with other functional areas in operations and development
• Proactively collaborates with the End to End Software Architecture and myQ technical teams to maintain a best-in-class, branded and consumer facing connectivity product experience
• Responsible for complying with the security requirements set forth by the Information Security team and the established ISO 27001 Security Roles, Responsibilities, and Authorities Document found in the ISMS Document Library
• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
• Protect Chamberlain Group’s reputation by keeping information confidential.
• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
• Contribute to the team effort by accomplishing related results and participating on projects as needed.

Requirements

• Bachelor’s degree in Computer Science, Computer Engineering, or related field; an additional 4 years of job related experience can substitute for the bachelor's degree
• An advanced degree in directly applicable area of study may substitute for up to two (2) years of job-related experience
• 8+ years of job-related experience and 5+ years of software development leadership experience
• Experience managing teams that deliver at-scale high availability software systems.
• Experience in defining architectural specifications to create quality software
• Knowledge, Skills, and Abilities: Ability to develop innovative, big-picture solutions and long-term vision while simultaneously maintaining meticulous attention to detail in execution and day-to-day operations.
• Ability to work autonomously with minimal supervision in situations where processes may not be fully defined, priorities can shift rapidly, and you must chart the path forward.
• Ability to maintain high performance standards and meet aggressive deadlines even when facing competing priorities, resource constraints, or unexpected obstacles.
• Ability to design and implement processes, systems, and organizational structures that can grow from supporting small teams to enterprise-wide operations.
• Ability to weigh short-term execution needs against long-term strategic objectives, making informed decisions about where to invest time and resources.
• Ability to gather available data, identify gaps, assess risks, and move forward confidently even when you don't have perfect information.
• Ability to recruit top talent, create a culture of excellence, provide meaningful development opportunities, and inspire team members to perform at their best.
• Ability to comprehend complex technical systems, software architectures, and infrastructure components at a conceptual level.
• Fundamental understanding of how systems communicate, including networking concepts, APIs, data exchange formats, and integration patterns.

Benefits

• Comprehensive benefits package
• 401k contribution
• Short-term incentive plan (subject to terms)