About this role
Role Overview
- Own and manage centralized intake and workflow execution for Legal requests.
- Enforce intake standards, prioritization, and escalation paths across Legal.
- Operate and maintain Legal systems (CLM, intake systems, procurement system, matter management platform).
- Serve as the first operational layer for routine legal work using playbooks and templates.
- Reduce friction, rework, and ad hoc escalations through process enforcement.
- Track and surface trends related to intake volume, turnaround time, and spend.
- Identify recurring operational issues and drive process improvements.
- Partner with attorneys and cross-functional stakeholders to keep Legal running efficiently.
Requirements
- At least 5 years of experience in legal operations, contract management, or a similar execution-heavy legal role.
- Ability to design practical workflows while also handling day-to-day execution and real-time questions from the business, balancing immediate delivery with long-term scalability.
- Comfort enforcing process, prioritizing work, and exercising discretion.
- Ability to identify risk, patterns, and recurring friction points across Legal workflows.
- Ability to manage intake and workflows independently without constant oversight.
- Clear, confident communicator who knows when and how to escalate.
- Experience working with Legal tools (CLM, intake systems, procurement system, matter management platform).
- Comfortable operating in a fast-paced, scaling environment.
Benefits
- 401(k) match plus dental, medical, vision, and life insurance.
- Flexible vacation day policy.
- Work from home stipend every month.
- Family planning resources and specialized support programs.
- Equity: get ahead on the ground floor and grow with Boulevard.
- Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve.