Key skills
ServiceNowCommunication
About this role
Role Overview
- Assist in the design, documentation, and review of network builds including fiber, coax, RNB/CNB, and plant designs.
- Prepare and validate Bills of Materials (BOMs), construction prints, and as-built maps for accuracy.
- Collaborate with Construction Coordinators and contractors to ensure completed work matches approved designs.
- Track labor costs and assist in estimating return on investment (ROI) for new projects and expansions.
- Manage permitting, easements, and Right-of-Way (ROW) vacates while ensuring compliance with regulations.
- Coordinate Right of Entry (ROE) agreements with property owners and municipalities.
- Prepare and submit Traffic Control Plans (TCPs) for construction activities.
- Monitor performance and completion bonds using the Bond Tracker tool with Construction Coordinators.
- Assist with facility requests for new or upgraded sites ensuring technical specifications are met.
- Support HFC, PON, DAA, and DOCSIS 4.0 readiness and network capacity initiatives.
- Manage project workflows in ServiceNow for tracking, approvals, and documentation.
- Maintain accurate network records, maps, and as-built documentation.
- Ensure compliance with Cable One’s engineering standards, safety, and Scope of Work guidelines.
Requirements
- Associate’s or Bachelor’s degree in Engineering, Telecommunications, or related field preferred (or equivalent experience).
- Minimum of 5 years of experience in broadband, telecommunications, or network engineering.
- Working knowledge of fiber/coax plant design, permitting, and construction documentation.
- Proficiency with BOM preparation, labor cost analysis, and ROI estimation.
- Experience managing ROW, ROE agreements, and traffic control coordination.
- Ability to interpret technical drawings, red lines, and BOMs.
- Strong analytical, communication, and organizational skills.
- Proficiency with Microsoft Office, Visio, and mapping systems.
- Valid driver’s license with regional travel required.
Tech Stack
- ServiceNow
Benefits
- Medical, dental, and vision plans – start when you start!
- Life insurance (self, spouse, children)
- Paid time off (vacation, holiday, and personal/sick days)
- 401(k)
- 100% company match starts day 1 of employment (up to 5% of eligible compensation)
- Group Legal plan with Identity Theft Protection
- Additional Perks
- Tuition reimbursement (up to $5,250 on 1st year)
- Annual community support to various organizations across the U.S.
- Associate recognition & awards programs
- Advancement opportunities
- Collaborative work environment
- FREE Cable One services for associates who live in a serviceable area
- Up to $75/mo. Stipend
- Remote Access to select premium channels (Cable One, Sparklight , Cable America and ValueNet Fiber Only)
- Vehicle provided for daily work purposes, if residing within reasonable radius from office location