Owns and delivers customer communication solutions for billing statements, card packages, and marketing letters
Responsible for content and materials, software design, system configuration strategies, testing & validation, and launch
Work with stakeholders (Marketing, Client Development, Technology) and suppliers on initiatives
Lead execution efforts for initiatives from inception to launch
Organize and lead project working meetings and manage workload capacity
Maintain standard processes and operational documentation; ensure compliance and quality mandates
Provide consultative input on best practices
Perform other duties and/or special projects as assigned.

Bachelor's Degree or, in lieu of degree, a high school diploma/GED and 5 years of experience in Marketing Operations/Credit or Debit Card project management experience
Minimum of 3 years experience in design, testing & validation of business requirements
Minimum of 3 years experience with financial services / credit processing systems; Fiserv, First Data, TSYS, FIS
Minimum of 3 years experience leading cross functional team projects
Ability and flexibility to travel for business as required
Experience with Fiserv system configuration tools: PCF, DecisionQuest®, SCS, and PEP.
Experience in automating campaign build, test, and validation processes
PMP, Agile, Scrum certification a plus.

AVP, Marketing Activation Project Manager

Key skills