Key skills
Communication
About this role
Role Overview
- Analyze, review, and/or conduct insurance premium audits in the field
- Perform audits in the field for organizational accounts and resolve applicable disputes
- Conduct timely and accurate premium and service audits, examining financial records pertaining to stated premium base
- Manage audits on larger and more complex accounts and assist in resolving complex disputes
- Deliver excellent customer service for the entire audit experience including responding to disputes
- Provide technical assistance and resolve technical issues with internal and external customers
- Communicate with customers, agents, and external constituencies throughout the audit
- Connect with insureds, agents, and company personnel to communicate and provide audit findings
- Consult with NCCI/WCIRB and other independent bureaus regarding classification and technical issues
- Present the status of audit inventory on a regular basis to management
- Partner with customers to ensure a professional and expeditious audit
- Examine policyholder’s payroll records and operations
Requirements
- Bachelor's degree from four-year college or university required with a major or emphasis in Accounting, Business or related field, or equivalent combination of education and experience
- Minimum 3 – 5 years of related experience as a Field Premium Auditor required
- Carrier experience preferred
- Associate in Premium Auditing (APA), Certified Insurance Premium Auditor (CIPA), or Chartered Property & Casualty Underwriter (CPCU) certification preferred
- Valid driver’s license required
- Must have a good working knowledge of Commercial Lines policies (i.e., Workers’ Compensation, General Liability, other commercial lines coverages as applicable)
- Experience working with WCRIB, NCCI, and other independent bureaus is highly desirable
- Ability to read, analyze, and interpret technical journals, financial reports, and legal documents
- Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community
- Strong verbal and written communication skills
Benefits
- Generous medical, dental, and vision plans
- 401K retirement plans and company match
- Bonus potential for all positions
- Paid Time Off
- Paid holidays throughout the calendar year
- Support for continued learning