About this role

Drive hotel performance and consistency through standards evaluations and quality processes.
Analyze guest feedback to identify areas of opportunity.
Consult with hotel management and develop action plans.
Support growth initiatives by delivering real time data from the field.
Work with assigned portfolio of hotels to evaluate and document product quality levels.
Schedule and conduct onsite visits.
Prepare and provide short recap to internal business partners.

Bachelor's Degree in Business, Hospitality Hotel Administration, or a relevant field of work, or an equivalent combination of education and work-related experience.
Minimum 3 to 5 years progressive work-related experience in hotel operations or equivalent preferred.
Demonstrate clear and concise communication skills.
Demonstrate working knowledge of personal computers; including Microsoft applications (Word, Excel, PowerPoint, Outlook, SharePoint etc.).
Travel
100%
Attention to detail and ability to manage multiple tasks required.

Quality Consultant

Key skills