Direct the daily operational activities of the technical and non-technical operations at the Core Lab located at UAB St. Vincent’s East and the Lab located at UAB St. Vincent’s FSED
Effectively manage the staffing of the department and monitor the production schedule to ensure adequate coverage and proper use of overtime, adjusting as needed
Directly supervise, train, and mentor laboratory staff, taking ownership and responsibility for all departmental staff
Ensure the diagnostics laboratory provides market leading service levels, meeting the needs of our clients and corporate service metrics established for TAT
Resolve client inquiries and operational issues in a timely manner by consulting with the Medical Director, Technical Director, QA, other laboratory managers, discipline directors, laboratory directors or corporate operations
Ensure laboratory is compliant with corporate, state and federal regulatory requirements (Joint Commission, CAP, CLIA, State, ISO, etc) regarding personnel safety and quality of laboratory testing as well as professional conduct
Assist with developing and implementing laboratory procedures and installation of equipment and methods
Manage staff including recruiting & hiring qualified and enthusiastic employees, performance management, training and development
Ensure effective communication with leadership, clients, sales, corporate operations, as well as direct reports and all departmental staff
Conduct departmental meetings and ensure appropriate departmental communication
Investigate deviations from established procedures to ensure effective corrective action
Maintain technical knowledge in the assigned department(s) for the laboratory testing
Maintain a clean and safe work environment
Requirements
Bachelor’s degree in a Chemical or Biological science, Clinical Laboratory Science, Medical Technology or a non-traditional Bachelor’s degree that meets local regulatory (CLIA & State) requirements
Minimum 5+ years of experience as a Medical Technologist in a clinical diagnostics laboratory
2 or more years of prior Lab leadership experience is required
Prior experience in a Hospital Core Lab is preferred
Prior supervisory experience managing several direct reports required
Previous experience managing people leaders is a plus
ASCP or AMT certification is required
Experience in a high volume clinical laboratory environment is preferred
Strong working knowledge of Joint Commission, CAP, CLIA and relevant state regulations
Understanding of laboratory operations as well as policies and procedures
Proven success in training and developing both technical and non-technical employees
Ability to problem solve and provide solutions under minimal supervision
Proficient with Laboratory Information Systems and Microsoft Office