Own the platform services roadmap, prioritizing investments that maximize leverage across all product lines and accelerate feature delivery organization-wide
Define platform capabilities including APIs, integration frameworks, authentication/authorization, data services, AI infrastructure, and shared UI components
Partner with product managers across all Ncontracts products to understand their needs and translate them into reusable platform capabilities
Write comprehensive technical specifications, API designs, and platform documentation that give Engineering clear direction
Drive platform architecture decisions in collaboration with Engineering leadership, balancing scalability, performance, security, and developer experience
Define platform adoption metrics and success criteria; track usage by internal teams and measure impact on development velocity
Lead customer discovery with enterprise clients to understand integration requirements, API needs, and platform expectations
Conduct competitive analysis of platform capabilities across GRC and enterprise SaaS vendors
Champion platform-first thinking across the organization, building awareness of platform capabilities and driving adoption
Collaborate with Engineering leadership on technical strategy, architecture decisions, and infrastructure investments
Build relationships with technology partners and ISVs to define integration requirements and opportunities

5+ years of product management experience in B2B SaaS, with at least 2+ years focused on platform, infrastructure, or developer products
Proven track record building platform services, APIs, or developer tools that enabled other teams or external developers
Strong technical depth with ability to engage in architecture discussions and understand system design trade-offs
Experience defining API strategies and designing RESTful APIs or other integration frameworks
Demonstrated success working with platform engineering teams in complex technical environments
Understanding of cloud infrastructure, microservices architecture, and modern SaaS platform patterns
Experience with platform adoption metrics and measuring developer productivity
Outstanding communication skills with ability to translate technical concepts for non-technical audiences and business concepts for technical audiences.

A fun, fast-paced work environment
Responsible PTO Plan that meets or exceeds state and local medical and family leave laws
11 paid holidays
Community and social events to keep you connected and engaged
Mental Health Benefits
Medical, Dental and Vision insurance
Company-paid Group Life Insurance, Short
and Long-Term Disability
Flexible Spending Account & Health Savings Account
Aflac Benefits – Critical Illness, Cancer Protection, & Hospital Choice
Pet Insurance
401 (k) with company match with eligibility on Day 1 of employment
2 Paid Volunteer Time Off Days
And much more!

Senior Product Manager

Key skills