Primary responsibility is to optimize outcomes of contract renewals and expand revenue via core platform expansions and adoption of ServiceTitan’s Pro Product modules within your designated book of Strategic Accounts
Become an expert on the value proposition of ServiceTitan’s core platform, Pro Products, and ancillary services
Build honest relationships and genuine partnership with existing Strategic Accounts
Work often with critical business partners across Finance, Success, Implementation, Operations, etc. to collaborate on, maintain, and execute on detailed account plans to drive maximum value creation for ServiceTitan’s largest clients
Work closely and collaboratively with Sales Engineers on complex requirements and integrations
Work with our Pro Development Representatives to source business for strategic accounts and with important clients
Track all activity in Salesforce and forecast business to Sales leadership

5+ years experience building & maintaining executive relationships, identifying and closing upsell & expansion opportunities, and negotiating complex, multi-million dollar contract renewals with high-quality Enterprise clients
Successful sales experience in a B2B SaaS environment with a proven track record of top performance and over achievement against quota
A professional, value-driven, and highly-creative approach to strategic sales that optimizes across a multitude of negotiating levers
The ability to balance strategic, long-term account plans with monthly, quarterly, and annual quota targets
Exceptional executive presence, including the ability to connect with diverse audiences and inspire action
Strong relationship-building and excellent written & verbal communications skills, fostering collaboration and trust with clients, team members, and key internal stakeholders
Proven ability to build rapport, take initiative, and collaborate with individuals from various departments to drive desired results
Passion for the home services industry
Ability to travel 15%
20% of the time, regionally and nationally
Valid driver’s license and automobile insurance.

Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career.
Comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events.
Great work is rewarded through Bonusly, peer-nominated awards, and more.
Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

Account Executive, Strategic Customer Sales

Key skills