This position is responsible for providing technical and functional solution discovery and demonstrations to prospective and existing customers to support new sales, retention, and expansion opportunities within the TechCentral managed services business.
The Solutions Consultant partners closely with Sales, Henry Schein Dental field teams, and internal SaaS stakeholders to design, position, and demonstrate integrated IT solutions for dental practices and DSOs.
This role supports both recurring managed IT services (MSP) and one-time technology and infrastructure projects, including servers, workstations, networking, security, and cloud solutions.
The primary focus is on customers and accounts in the 1–7 segment, with exposure to larger group practices as needed.
The Solutions Consultant creates and delivers TechCentral presentations and solution demonstrations that clearly articulate business outcomes, risk mitigation, and operational value.
This role designs, validates, and presents end-to-end technology solutions that may include Henry Schein One software, TechCentral managed services, and third-party complementary products, while clearly differentiating TechCentral’s approach relative to competitors.
This role may also partner with Marketing to create enablement content such as videos, webinars, and presentations.

Typically 3–5 or more years of increasing responsibility in applicable professional experience.
Minimum of 3 years of prior Pre-Sales, Solutions Consulting, Systems Engineering, or Solution Architect experience supporting IT services, MSP, or technology solutions sold to small-to-mid market customers.
Experience selling or supporting solutions in a SaaS, MSP, HaaS, or cloud-based environment, including exposure to C-level or VP-level buyers.
Bachelor’s degree or global equivalent in a related discipline, or equivalent practical experience.
Strong understanding of dental technology environments, including practice management software, imaging systems, and IT infrastructure.
Ability to see and present the big picture, architect end-to-end solutions, uncover business and technical challenges, and develop tailored recommendations.
Strong customer-facing and relationship-building skills.
Excellent verbal and written communication skills, including needs analysis, solution positioning, and business justification.
Demonstrated understanding of the operational, security, and compliance challenges facing dental practices.
Working knowledge of competitive MSP and IT service offerings.
Proficient with tools, systems, and procedures (CRM, presentation tools, collaboration platforms).
Strong planning, organization, decision-making, and problem-solving skills with the ability to multi-task.
Strong presentation and public speaking skills.

Solutions Consultant – Dental HaaS/SaaS

Key skills