About this role
Role Overview
- Provide timely technical and metallurgical support for customer RFQs, complaints, and inquiries.
- Partner with customer technical teams to support new product development and evaluate product performance.
- Build strong relationships with OEM technical personnel responsible for material selection and specifications, enabling early involvement in new designs and prototypes.
- Collaborate with mill operations and metallurgical teams to resolve customer issues, serving as the technical lead on major claims and on-site support as needed.
- Support new product qualifications, including PPAPs, in coordination with Product Metallurgists and production teams.
- Drive continuous improvement initiatives based on customer feedback, quality data, productivity goals, and cost targets.
- Strengthen customer relationships through technical service activities that support Nucor’s Commercial Excellence.
Requirements
- Bachelor’s degree in Metallurgical Engineering, Materials Science & Engineering, or a related engineering discipline.
- Minimum of 5 years of experience in a metallurgical, technical service, or customer facing technical role.
- 5+ years of steel product experience, preferably within the SBQ industry.
- Experience supporting OEM customers, including material selection, specifications, and new product development.
- Familiarity with PPAPs, customer audits, and qualifications of new products.
Benefits
- Medical
- Dental
- Vision
- Disability Insurance
- 401K and Roth accounts
- Profit sharing
- Pay-for-performance bonuses
- Paid parental leave
- Tuition reimbursement
- Stock program
- Scholarships