Administer and manage Microsoft 365 environment including users, groups, enterprise applications, licensing, SSO, and SCIM provisioning
Maintain identity and access management processes
Provide ongoing operational support across the M365 ecosystem
Ensure security, compliance, and best practices are implemented
Support and optimise AWS-based infrastructure and services
Improve operational efficiency of an AWS-based AI platform
Maintain CI/CD and repository environments
Assist in system performance monitoring, reliability, and automation initiatives
Migrate Bitwarden from self-hosted to SaaS
Lead migration from Mattermost to Microsoft Teams
Transition from Maxotel to Microsoft Teams Phone
Migrate GitLab repositories to Bitbucket
Perform configuration cleanup and optimisation of Nginx and WordPress environments
Work closely with internal stakeholders and technical teams
Provide regular reporting and updates on projects and operational improvements
Maintain clear technical documentation and process records

Approximately 5+ years of experience as a DevOps Engineer
Strong Microsoft 365 systems administration experience (users, groups, SSO, SCIM, enterprise applications, licensing, etc.)
Hands-on AWS experience
Strong troubleshooting and systems optimisation skills
Ability to work independently while being a collaborative team player
Self-motivated, proactive, and quick learner
Preferred / Nice to Have
Experience with similar platforms to Maxotel and Bitwarden
Atlassian suite experience (JIRA, JSM, Confluence, Bitbucket)
Experience with VoIP and MS Teams Phone environments
Experience supporting Nginx and WordPress environments
Exposure to SaaS migration and cloud consolidation projects
Have read “The Phoenix Project” by Gene Kim

Mid-Level Dev Ops Engineer

Key skills