Application Engineer I

Role Overview

• Work with business units to understand how they use existing applications and capture basic requirements.
• Support the deployment of new cloud and SaaS applications within Microsoft 365 and other vendor platforms.
• Assist with configuring single sign-on (SSO) and document setup steps and support procedures.
• Help maintain and update software across datacenter and cloud environments, using tools like Intune or SCCM.
• Coordinate with software vendors to support application needs and resolve issues.
• Participate in discussions about improving performance, scalability, and reliability of applications.
• Contribute to team tasks related to application deployment, desktop/virtual desktop engineering, and mobile device management.
• Create operational and support documentation.
• Troubleshoot application-related issues and work with senior engineers to resolve complex problems.
• Learn and apply basic Active Directory or Entra ID concepts, including Conditional Access policies.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or related field; or equivalent practical experience.
• Exposure to application support, IT systems, or related environments; several years of support experience with some proven examples of diving into engineering skillsets.
• Exposure to Microsoft 365 technologies such as SharePoint Online and Power Platform.
• Willingness to learn about cloud migrations and hybrid environments.
• Ability to manage tasks, stay organized, and work in a fast-paced environment with guidance.
• Good understanding of operating systems, servers, databases, and networking concepts.
• Strong communication skills and comfort working with both technical and non-technical colleagues.

Tech Stack

• Cloud

Benefits

• Reasonable accommodations will be provided to enable individuals with disabilities to perform the essential functions of the job.
• Employees are expected to maintain professional conduct and appropriate business attire in accordance with company guidelines.
• Flexibility in work hours may occasionally be needed, including overtime or evening/weekend work during peak periods.
• Corporate Social Responsibility: Committed to considering the impact that our business decisions have on our people, our planet, and the communities in which we work.