Develop and maintain a centralized content library of proposal responses, frequently used exhibit items, case studies, capability statements
Create and enforce content governance standards, templates, and style guides for all proposal materials
Collaborate with subject matter experts to develop compelling, accurate, and reusable content
Manage the content lifecycle, setting priorities and establishing regular reviews, updates, and archiving of outdated materials
Support bid teams by providing relevant, tailored content and ensuring brand consistency across all proposals
Analyze RFP trends and frequently requested information to proactively develop content assets
Utilize generative AI platforms for content creation, editing, optimization, research, and competitive analysis
Implement quality control processes for AI-assisted content
Measure and report on AI-driven efficiency gains and ROI
Facilitate, train, and support bid teams on content best practices and system usage

Bachelor’s degree in English, Communications, Marketing, Business Administration, or related field is preferred
Bilingual proficiency in English and French (written and spoken) is strongly preferred
3+ years of experience in content management or knowledge management, specifically in RFP/proposal environments, preferably in B2B or professional services
Experience with content management systems, proposal automation tools, and collaboration platforms
Experience using generative AI tools for content development and optimization
Exceptional writing, editing, and proofreading skills with keen attention to detail
Strong organizational skills and ability to manage multiple content development projects simultaneously
Understanding of proposal development processes and best practices
Excellent interpersonal and cross-functional communication skills
Strategic thinking and analytical skills to identify content trends and opportunities
Proficiency with Microsoft Office Suite, particularly Word, PowerPoint, and SharePoint

Comprehensive total rewards package highlighting competitive salary and bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills

Content Manager – Retirement and Benefits Solutions

Key skills