Physical Therapy Aide

Role Overview

• Support an environment that reinforces Rebound’s mission and Core Values of Superior Service, Teamwork, Integrity, Innovation, Quality and Recognition.
• Administer routine patient treatment and care to patients of various ages under direct supervision of the Physical Therapist and Physical Therapist Assistants.
• Monitor patient's reaction to therapy and report significant changes or developments to therapist.
• Transport/escort patients to Physical Treatment treatment as needed, including wheelchair transfers from parking facilities to treatment area.
• Be alert and helpful to ensure patients find the appropriate office, exit, etc. and offer directions when needed.
• Check in patients in a friendly and timely manner.
• Communicate potential delays. Facilitate information collection as needed.
• Confirm insurance and demographic information. Promote use of the patient portal.
• Receipt processing for copays, deductibles, deposits and residual balance payments.
• Maintain cash drawer protocol at all times.
• Maintain a clean lobby environment.
• Alert supervisor and/or administration if suspicious persons are on the premise. Contact security as appropriate.
• Cover for front desk staff in instances of staff call-outs, staff meetings, etc.
• Project work as needed to fill downtime.
• Assist in department maintenance by performing light housekeeping tasks.
• Change linen in patient treatment areas per department procedure.
• Perform scheduled cleaning and maintenance of department equipment and supplies per department procedures.
• Application and education of modalities such as ultrasound and ESTIM to patients, as prescribed by therapist.
• Assist in the distribution of outcome surveys to patients and accurate entering of information into patient's electronic health record.
• Function as purchasing coordinator by ordering of therapy supplies and equipment, maintain inventory of linens and communicate with QA department as needed.
• Maintain provider schedules by scheduling of follow-up appointments and daily monitoring of waitlist and reschedule requests to fill cancellations or openings.
• Perform a variety of receptionist and general clerical duties as assigned by supervisor.
• Keep informed of health care issues, changing department procedures and other department information by attending staff meetings and/or reading staff meeting minutes, e-mails and newsletters.
• Maintain a high degree of confidentiality and abide by all HIPAA rules and regulations.

Requirements

• Completion of high school, GED or equivalent required.
• Completion of AA and/or at least 2 years of college required.
• Bachelors preferred.
• BLS certified.
• Prior experience in a healthcare setting preferred.
• Strong interest in physical therapy/health professions as a career preferred.
• Physical Therapy experience highly desired.
• Effective organizational and problem solving skills.
• Ability to communicate effectively with patients and staff.
• Ability to multi-task efficiently and effectively.
• Ability to prioritize in a climate of changing needs and distractions.

Benefits

• Medical/Vision/Rx
• Dental
• 401(K) Retirement Plan, including discretionary profit sharing and Cash Balance Plan
• Company paid Life Insurance/AD&D
• Voluntary Life insurance/AD&D
• Company paid short and long-term disability
• Flexible Spending and Health Saving Accounts
• Employee Assistance Program
• Free Parking
• Paid Time Off accrued at up to 24 days in your first year based on FTE