About this role

Assist with Epic Configuration: Support customization and configuration of Epic applications to meet organizational needs.
Workflow Analysis: Observe and document clinical and administrative workflows to understand system requirements.
Testing & Validation: Participate in testing new builds, upgrades, and patches to ensure accuracy and functionality.
End-User Support: Help troubleshoot basic issues and escalate complex problems to experienced analysts.
Training Support: Assist in creating user guides and training materials for member staff.
Documentation: Maintain detailed records of system changes, workflows, and troubleshooting steps.
Collaboration: Work closely with experienced analysts and clinical teams to learn best practices in healthcare IT.
Engage in training and development activities to build analytical and technical skills.

Some PB/HB experience is highly preferred
Epic Proficiency in Resolute PB is required or must be obtained within 60-days of employment
Interest in data analysis, problem solving and continuous learning
Basic understanding of healthcare operations and EHR systems
Strong analytical and problem-solving skills
Excellent communication, collaboration, and organizational skills
Strong computer literacy and willingness to learn new tools and systems
Strong attention to detail and ability to follow instructions

Apprentice Epic Revenue Cycle Analyst

Key skills