Key skills
SaaSSalesforceCRMCommunication
About this role
Role Overview
- Manage end-to-end SaaS and CRM implementation projects
- Lead needs analysis sessions and document functional requirements
- Build and monitor project timelines and milestones
- Track project health, risks, and overall delivery flow
- Coordinate closely with clients, ensuring timely follow-ups and responses
- Facilitate communication between internal teams and stakeholders
- Maintain accurate documentation and reporting throughout the project lifecycle
- Ensure deliverables align with agreed scope and business objectives
Requirements
- Proven experience managing SaaS implementation projects
- Strong understanding of CRM platforms and deployment processes
- Experience with needs analysis and documentation
- Excellent English communication skills, both written and spoken
- Ability to manage multiple priorities while maintaining structure
- Data-driven mindset focused on outcomes and performance metrics
- Experience with Creatio CRM implementation is highly preferred
- Experience managing CRM projects such as Salesforce or Microsoft Dynamics is a plus
- Strong analytical and organizational skills
- Professional, structured, and detail-oriented approach
- Self-driven, reliable, and comfortable working independently
- Ability to integrate well within a small, collaborative team environment
Benefits
- Full-time position
- 100% remote opportunity
- Exposure to enterprise-level projects
- Opportunity to work closely with a tight-knit, supportive team
- Growth potential within a growing technology consulting company