Plan and conduct remote and on-site audits of branch locations, including reviews of loan documents, cash handling, physical security controls, and operational practices.
Perform risk-based testing and transaction sampling to assess compliance with internal policies and federal and state consumer finance regulations.
Analyze operational and financial data to identify control deficiencies, compliance gaps, fraud indicators, or process inefficiencies.
Conduct interviews with branch personnel to evaluate understanding of policies and adherence to established procedures and inquire about the branch control environment, risk culture, and any fraud concerns.
Prepare clear, well‑documented audit workpapers and concise audit reports that include actionable recommendations and risk ratings.
Communicate audit results effectively to branch management and internal stakeholders, and collaborate on practical remediation plans.
Perform follow‑up reviews to validate the implementation and effectiveness of agreed‑upon corrective actions.
Leverage approved AI-enabled tools for data analysis, drafting, and summarization in accordance with company and internal audit policies, maintaining responsibility for accuracy, confidentiality, and the professional judgement applied to all audit conclusions and work products.
Stay current on regulatory developments, emerging risks, and industry best practices impacting consumer lending and branch operations.
Assist with tracking audit issues, reporting metrics, and preparing materials for management and governance committees.
Contribute to continuous improvement of audit methodologies, tools, and risk assessment approaches.
Assist with fraud investigations as needed.
Support Senior Manager, Field Audits on special projects, initiatives, and presentations as needed.
Requirements
Bachelor’s degree in Accounting, Finance, Business, or related fields (or equivalent relevant experience)
4+ years of experience in internal audit, compliance, or operations within financial services or consumer finance
Excellent written and verbal communication skills
Strong analytical, critical‑thinking, and problem-solving skills with the ability to apply sound professional judgment.
Proficiency in Microsoft Office, particularly Word, Excel, and PowerPoint
Ability to work independently in a field environment and manage multiple priorities
Knowledge of financial services and consumer finance federal and state regulations
Willingness and ability to travel up to ~25%
Benefits
comprehensive medical, dental, and vision plan
401k plans with a company match
PTO and paid holidays
paid parental leave
employee assistance program for mental health and counseling