Create, manage, and maintain work for assigned accounts in project management software (Wrike)
Orchestrate day-to-day activities on assigned accounts – preparation of project timelines, internal status reports, end-of-day lists, and various other project management and tracking reports
Prioritize and manage multiple jobs with strong attention to detail
Responsible for Project Tracking through completion to ensure project tasks are completed on time and team members understand actions required
Display a team approach and ensure communication between all departments including Account, Engineering and Delivery Enablement – anticipating problems and offering solutions
Demonstrate job knowledge and a thorough understanding of Access Genius process, procedures, roles and responsibilities of team members
Gain thorough knowledge of clients’ systems and procedures for tracking jobs; ensure internal team adheres to client requests accurately and in a timely manner
Trouble shoot departmental issues as needed
Appropriately escalate project or account concerns and departmental issues as needed
Organize and maintain the project folders per client team guidelines and work closely with the account team to ensure all client communications and financial documents are archived properly
Train new hires in all departments on delivery enablement team process during on-boarding process (when applicable) along with daily process leadership on assigned accounts
Assist the Delivery Enablement Team to maintain the project management platform. Tasks include creating new accounts, managing and maintaining workspaces
Assist in process development/refinement as needed
Collaborate across Precision Value & Health teams and service lines on projects, as required
Requirements
Bachelor's degree in marketing, communications, advertising, or similar field is preferred
3-8 years’ experience with Project Management or related function
Familiar with “digital/e-routing” platforms such as Wrike or Workfront
Advanced knowledge of Microsoft Office Suite and Mac operating system a plus
Veeva Promomats or other pharmaceutical Medical, Legal, Regulatory (MLR) review systems