Managing Director

Role Overview

• Establish a long‑term, data‑informed growth strategy that positions WongDoody North America as a top‑tier choice for brands seeking creative, design, and experience innovation.
• Develop comprehensive market approaches that align with regional strengths, global priorities, and Infosys partners’ capabilities, ensuring strategies scale across markets and sectors.
• Identify whitespace opportunities, emerging verticals, and high‑value relationships that support sustainable and diversified revenue expansion.
• Maintain a consistent presence in the market — as a thought partner, speaker, facilitator, and ambassador for the WongDoody brand — strengthening visibility and industry credibility.
• Oversee, mentor, and grow the business development team, establishing best‑in‑class pursuit practices, qualification frameworks, and go‑to‑market discipline.
• Partner closely with client partners to strengthen existing accounts, enhance organic growth, and ensure a seamless integration between new business and ongoing client success.
• Implement rigorous pipeline management processes, ensuring opportunities are accurately forecasted, strategically prioritized, and effectively resourced.
• Shape compelling narratives and differentiated value propositions that highlight WongDoody’s strengths in creativity, human experience design, strategy, and rapid‑scaling delivery through Infosys.
• Oversee the P&L for North America's new business, ensuring performance aligns with regional financial targets, including revenue, margin, and overall portfolio health.
• Accurately forecast pipeline outcomes and revenue scenarios; proactively adjust priorities to mitigate risk and capitalize on emerging opportunities.
• Guide account and practice leaders on pricing, scoping, and delivery models that protect profitability while enabling creative excellence and client impact.
• Represent the agency confidently, authentically, and aspirationally in all external contexts — from pitch rooms and executive summits to industry events and strategic partner conversations.
• Foster a culture of curiosity, collaboration, and commercial agility within the growth organization.
• Steer cross‑regional collaboration to ensure global consistency, shared learnings, and a unified market story across all studios.

Requirements

• A proven track record of scaling an agency practice or leading significant business expansion within a creative, design, or digital consultancy environment, including managing or contributing to a business or division in the $150M–$200M range.
• MBA or master’s degree in digital marketing, advertising, business, or a related field.
• 10+ years of relevant experience, including 3–5 years of previous digital agency experience and diverse, varied client experience (required).
• Demonstrated success as a senior new business leader, ideally within an advertising, design, or digital transformation environment; start‑up or high‑growth organizational experience preferred.
• Deep fluency across digital creative ecosystems — including connected brand experiences, integrated campaigns, multi‑platform storytelling, CX/UX, data‑driven creativity, and emerging technologies.
• Exceptional communication, relationship‑building, and storytelling skills, with the ability to influence C‑suite decision‑makers and cross‑functional teams.
• A proactive, high‑energy personality marked by resilience, curiosity, and a bias toward action.
• A deep appreciation for creativity, design, technology, and the evolving nature of human experience.
• Proximity to a WongDoody studio is required (NY, LA, SEA); San Francisco is acceptable as well.

Benefits

• great medical, dental and vision insurance
• 401K with company match
• extended holidays
• flexible summer hours
• volunteer time off