Head of Data Product and Platform

Role Overview

• As a business-savvy data product leader you will translate business strategy into data platform capabilities that drive revenue growth and operational efficiency.
• You'll combine strong product thinking and business acumen with strategic engineering leadership, setting direction for our India-based team while ensuring data products deliver measurable business outcomes.
• You'll spend most of your time understanding business needs, defining product vision, prioritizing roadmaps based on business impact, and partnering with executives across Product, Sales, Marketing, Finance, and Customer Success.
• You'll also provide strategic technical direction and develop your engineering leaders, maintaining accountability for delivery excellence, and platform reliability.
• You'll lead the transformation of our data platform to power product-led growth, e-commerce optimization, and overall enterprise level analytics at scale.
• Your data products will enable customer 360, experimentation, personalization, and intelligent engagement across our 800,000+ customers—driving the analytics, AI, and machine learning initiatives that fuel our business.
• You'll directly manage Senior Managers in India who lead our ~30-person engineering, data science, and analytics organizations. While they own day-to-day technical execution, you own the overall product strategy, platform outcomes, stakeholder alignment, and their professional development as leaders.
• You will also lead a small, distributed product management team partnered with these engineering teams.

Requirements

• Over 3 years in SaaS and more than 5 years in product management, with deep expertise in subscription models, user-centric platform development, and a proven track record in driving revenue growth and adoption through impactful data products at scale.
• Over 3 years managing and developing engineering leaders, with a strong technical background to review architectures and guide technical decisions.
• 8 + years in leadership positions, including experience managing managers and building teams of 30-40+ people, with a proven track record of developing talent into leadership roles or serving as a key mentor.
• Proven experience delivering impactful data products (e.g., Customer 360, analytics, predictive models), operationalizing self-service analytics, and enabling non-technical users.
• Skilled in modern data architecture (data mesh/fabric), product analytics tooling, and applying ML/AI solutions such as recommendation engines and intelligent automation.

Benefits

• Comprehensive health benefits, life and disability insurance, and fertility and family-forming support programs
• Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days
• Tuition and reading reimbursement programs to support your continuous learning and professional growth
• Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching
• Employee programs—including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program—to amplify your connection and impact.