Integrated Governance & PMP Management: Lead the continuous update of the Program Management Plan (PMP) and all supporting standards. Ensure alignment with the Program Charter and oversight expectations from external entities.
SAFe & Agile Orchestration: Align SAFe ceremonies, release cadences, and tools (Agility or JIRA) to ensure consistent delivery across overlapping waves.
Prepare meeting materials and contribute to regular program management meetings, including program risk reviews, Change Control Board meetings, defect reviews, and program reviews.
Organize and facilitate program meetings using MS Teams, take meeting minutes, follow up on outstanding issues, and distribute meeting materials in a timely manner.
Decision Support & Reporting: Translate complex technical data into intuitive, decision-ready Power BI dashboards and other materials. Automate communications by leveraging Agility or JIRA as the authoritative data source.
Knowledge & Change Management: Update and maintain a future-state Knowledge Management (KM) ecosystem. Develop change management plans, job aids, and FAQs to maintain institutional knowledge.

4 years of program management support for federal IT or ERP implementations.
Ability to effectively communicate and interact with senior level management and clients.
Strong written and oral communication skills.
Self starter with an ability to establish priorities and meet deadlines.
4-year degree in Business Administration, Information Systems, or a related field.
Ability to obtain a Public Trust clearance.

Program Analyst

Key skills