About this role

Lead the strategy, performance, and development of the Sales Development Representative (SDR) team
Optimize lead qualification processes, improve conversion rates, and ensure alignment between Marketing and Sales
Drive operational excellence and ensure transparency and accountability throughout the lead lifecycle
Foster a culture of accountability, collaboration, and continuous learning

Lead, coach, and develop a team of SDRs to achieve individual and team KPIs
Conduct regular coaching sessions focused on call quality, objection handling, messaging refinement, and pipeline contribution
Design and refine lead qualification criteria, outreach strategies, and handoff processes
Track, analyze, and report on SDR performance, pipeline contribution, conversion rates, and outreach activity
Identify opportunities to streamline SDR workflows through automation, CRM optimization, and updated outreach tactics

Opportunities, training, and resources to build leadership and capabilities
Employee Scholar Program sponsoring colleagues to pursue degrees or certification programs

Senior Supervisor, Sales Development

Key skills