Senior Site Reliability Engineer responsible for site health, reliability, availability, and user experience of Avid products.
Collaborate closely with the product team and drive changes for customer satisfaction.
Monitor and integrate with observability platforms and automate operational processes.
Perform application specific SRE support and service restoration for production issues.
Ensure proactive monitoring of core services to prevent disruption.
Implement self-healing and scalability of technical services.
Identify and plan projects to improve reliability and performance.
Lead initiatives and collaborate with engineering and product teams to influence product roadmap.
Requirements
7+ years of software Engineering or Site Reliability Engineering experience
Bachelor’s degree in computer science, Information Technology or equivalent experience plus certifications
Understanding of web hosting infrastructure and architecture in highly available environments
Working knowledge and experience with C#, Javascript, and HTML
Experience with one of the Public Cloud architectures (Azure experience highly desired)
Familiarity with RESTful API and .Net Applications.
Strong hands-on experience with Azure services (e.g., APIM, FunctionApps, Key Vault, App Services) or AWS.
Expertise with Kubernetes, Docker, and Helm in production environments.
Experience applying Chaos Engineering concepts or tools.
Strong scripting and automation capabilities in PowerShell, Python, SQL, and use of workflow tools like Power Automate.
Familiarity with CI/CD, DevSecOps practices, Linux system administration, and cloud security principles.
Tech Stack
AWS
Azure
Cloud
Docker
JavaScript
Kubernetes
Linux
Python
SQL
Vault
Benefits
18 days PTO*
11 Holidays (8 company recognized & 3 floating holidays)
16 hours per year of paid Volunteer Time Off (VTO)
Competitive Healthcare
401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%
Parental Leave: 8 weeks 100% paid by AvidXchange**
Discounts on Pet, Home, and Auto insurance
WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers
Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more
Onsite gym fitness center, yoga studio, and basketball court
Tuition Reimbursement up to the federal maximum of $5,250***