Manage the development and implementation of Branch quality management systems, tools, and Operational Standards
Manage the development, implementation, and maintenance of a Branch Training Framework.
Manage priority continuous improvement and transformation efforts across the Branch.
Lead in the development and implementation of the Branch's IT modernization plans and oversee maintenance and upkeep of existing Branch systems.
Manage the development of the Branch's strategic and operational plans and initiatives and provides advice to inform the direction forward.
Lead a team to be high functioning, with motivated and engaged staff working toward achieving common business goals.
Support the Director, Provincial Recovery Coordination, in leading the Unit operations in line with AEMA, department and GoA policies and priorities and programs.

University degree in Business Management, Computer Science, Public Policy/Administration or related, PLUS 4 years related experience or equivalent as described
A minimum of two years of supervisory experience
Diverse experience in a complex and multi-disciplined organization, in the areas of planning, performance management, project management and business analysis
Knowledge of Project Management methodologies, standards and techniques
Strong understanding of systems development life cycle (SDLC) and IT project management methodologies.
Knowledge of IT governance, security, and compliance frameworks
Knowledge of quality management and continuous improvement principles and best practices
Project Management Professional (PMP), or actively working toward certification is an asset
Knowledge of emergency management frameworks (Canada and Alberta) is an asset

Manager, Business Operational Supports

Key skills