Global Source to Pay Manager

Role Overview

• Provide leadership for the day-to-day administration of Jabil's global procurement technology platforms
• Support teams in the areas of implementation, application support, process governance and improvement, data analysis, and report generation
• Lead a team of system support personnel, up to 6 direct reports
• Work with the Coupa Implementation / Integration Team to complete Coupa rollout of the established P2P Process in new sites
• Provide technical support to application users and assist in error management through administration of Jabil’s support ticketing system
• Assist in the design, development, testing, training and roll-out of additional Coupa modules as required
• Provide Coupa application support, identify training needs, and make recommendations for functionality and business process improvements
• Partner with Global Shared Services: Communicate with the regional catalog and supplier enablement teams to ensure consistent approach across the world
• Assist in developing in-take forms to allow end users to request support to load catalogs, enable punch out or enable cxml invoicing
• Coordinate with the purchasing community to ensure buying channel implementation to allow Jabil to stay in front of our competition from a supply chain management standpoint
• Forge successful relationships with the purchasing community and Coupa users to work and apply purchasing strategy
• Develop relationships that allow the ability to influence the Customer, Suppliers, and key stakeholders within Jabil
• Provides leadership and strategic direction to individuals who directly and indirectly administer Jabil's procurement technology platforms
• Clearly and regularly communicates Customer needs and collaborate with other Functional areas within Jabil to ensure alignment on common goals (Commodity Management, Advanced Planning, Operations, Design, Finance, etc.)
• Understand regulatory Compliance or Local Legislation that may impact the supply chain design
• Establish Clear & Measurable goals and objectives by which to determine individual & team results
• Solicit ongoing performance feedback from individuals within Jabil that can help to quantify performance trends
• Clearly understand and be able to articulate both Jabil & our Customers Strategic Direction

Requirements

• Bachelor’s degree, preferably in business, information systems, engineering, computer science or finance
• Minimum of 10 years of relevant business experience
• Previous leadership/ management of others (2-4 years) is required
• Experience in working with Coupa Procure to Pay is required
• emphasis on supplier onboarding, cxml integration support, and general system administration
• Ability to create procedural manuals, and to effectively present information or training material and respond to questions from relatively large groups of people
• Strong problem solving, analytic, negotiation, project management, and people skills are a must
• Ability to solve practical problems with limited information; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Ability to work effectively under pressure with constantly changing priorities and deadlines
• Coupa certification is preferred, but not mandatory
• An equivalent combination of education, experience and/or training will be considered.

Benefits

• medical, dental, and vision insurance plans
• paid time off accruing at a rate of 3.07 hours during your first year of employment
• 4 weeks of paid parental leave
• 11 company-paid holidays (9 fixed holidays and 2 optional floating holidays) in 2026, subject to change yearly
• 401(k) retirement plan
• employee stock purchase plan