Responsible for handling a claim block of Absence and Paid Leave claims.
Accountable for ensuring optimal claims handling and timely, accurate decisions.
Effectively and accurately manage a block of Absence, and Paid Family Leave claims
Focus on customer experience to deliver the best experience for our customers
Demonstrated ability to deliver accurate, dependable, and trustworthy service to our customers.
A strong customer focus evidenced through maintaining customer relationships.
Strong analytical reasoning
Strong communication skills both written and verbal
Ability to work independently in a fast-paced, metrics driven environment.
Requirements
2-3 years of experience in paid family leave and Absence claim management.
Claim/risk management skills and technical knowledge in contract interpretation and administration
Success in achieving Individual Development goals.
Goal oriented with an ability to organize and analyze information
Strong critical thinking skills, communication, organization, and time management skills
Proven customer service skills.
Demonstrated ability to adapt to the changing needs of an organization
PC skills required (i.e., Windows based environment; Word; Excel; PowerPoint)
College degree preferred, but not required.
Benefits
Medical, dental, vision, life insurance, disability insurance
Paid Time Off (PTO)
Leave of absences, such as parental and military leave
401(k) plan with company match (up to 4%)
Company-funded pension plan
Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance.