Design and execute the enterprise AI enablement strategy, ensuring employees have the skills and confidence to leverage AI tools for productivity, efficiency, and innovation
Lead the rollout and adoption of enterprise AI tools, partnering with IT, Communications, and business leaders to drive engagement and measurable impact
Create learning pathways, resources, and just-in-time training that meet employees where they are—from AI-curious to power users
Develop AI fluency programs that help employees understand when and how to use AI effectively, including prompt engineering, workflow integration, and critical evaluation of AI outputs
Establish metrics and feedback loops to measure AI adoption, productivity gains, and employee confidence
Stay current on emerging AI capabilities and continuously iterate on enablement strategies to keep Transcarent at the forefront
Design, build, and facilitate leadership development programs that meet leaders where they are in their leadership journey—from first-time managers stepping into leadership for the first time to senior leaders driving enterprise strategy
Upskill leaders on the high-value human work of leadership: building trust, developing talent, having courageous conversations, coaching for performance, and creating environments where people do their best work
Enable leaders to leverage AI tools effectively so they can spend less time on administrative tasks and more time on the work that matters—leading, developing, and connecting with their teams
Partner with People Business Partners to identify leadership capability gaps and design targeted interventions
Facilitate workshops, cohort programs, and experiential learning, and build scalable resources—toolkits, guides, self-directed learning—that support leaders in the moments that matter
Rethink and transform the Learning & Development function through an AI-first lens
Leverage AI to create more personalized, efficient, and impactful learning experiences
Build systems that enable continuous learning, just-in-time support, and knowledge sharing across the organization
Partner cross-functionally to embed learning and development into the employee journey
Requirements
7+ years of experience in Learning & Development, Organizational Development, or a related field, with progressive responsibility
3+ years of experience designing and facilitating leadership development programs
Demonstrated experience with AI enablement, digital transformation, or technology adoption initiatives
Strong AI fluency—not just understanding what AI can do, but hands-on experience using AI tools to enhance your own work and helping others do the same
Track record of designing and delivering training programs that drive measurable behavior change
Experience working in fast-paced, high-growth, or transformation environments
Benefits
Competitive medical, dental, and vision coverage
Competitive 401(k) Plan with a generous company match
Flexible Time Off/Paid Time Off, 13 paid holidays
Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance