Design and develop engaging, learner-centered courses and structured learning plans aligned with organizational goals and adult learning principles
Manage and maintain Learning Management Systems (LMS), including user setup, content deployment, reporting, and troubleshooting
Collaborate with subject matter experts, trainers, and department leads to gather requirements and translate them into impactful learning solutions
Create interactive eLearning modules using tools such as Yardi Aspire, Articulate 360, Adobe Captivate, and Camtasia, integrating multimedia elements effectively
Host live/virtual training sessions and workshops for Client Accounting and Facility Management staff across various locations
Analyze training metrics, learner feedback, and performance data to continuously improve course content and delivery strategies
Support training and logistics for global department delivery
Ensure training materials are current, accurate, and aligned with compliance and operational standards
Requirements
Bachelor’s degree in Instructional Design, Education, or related field preferred
Requires three to five years of experience in instructional design and LMS administration or equivalent combination of education and experience
Proficiency in LMS platforms and eLearning authoring tools (Yardi Aspire, Articulate 360, Adobe Captivate, Camtasia, etc.)
Strong understanding of adult learning principles and instructional design methodologies
Excellent project management, time management, and organizational skills
Ability to train, mentor, and coach others effectively
Strong collaboration and stakeholder engagement skills