Relationship Banker, Bilingual Armenian

Role Overview

• Engaging clients in the lobby to educate and assist with conducting transactions through self-service resources.
• Accurately and efficiently processing cash transactions for clients as needed.
• Having deep conversations with clients to gain in-depth knowledge of the financial and life priorities.
• Connecting clients to solutions that meet their financial goals.
• Following established processes and guidelines in daily activities to do what is right for clients and the bank.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Managing financial center traffic, appointments, and outbound calls effectively.

Requirements

• Bilingual in Armenian Required
• Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results.
• Collaborates effectively to get things done.
• Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives.
• Is confident in identifying solutions for new and existing clients based on their needs.
• Communicates effectively and confidently.
• Has the ability to learn and adapt to new information and technology platforms.
• Is confident in educating clients on how to conduct simple banking transactions through self-service technologies.
• Applies strong critical thinking and problem-solving skills to meet clients’ needs.
• Efficiently manages time and capacity.
• Can be flexible to work weekends and/or extended hours as needed.

Benefits

• This role is currently benefits eligible.
• We provide industry-leading benefits.
• Access to paid time off.
• Resources and support to our employees so they can make a genuine impact.