Own day-to-day management of assigned credit card products, responding to operational, sales, vendor, and client inquiries.
Define, prioritize, and deliver product enhancements and maintenance, including regulatory and compliance changes.
Partner with Technology and Implementation to plan, scope, and launch initiatives on time and within quality expectations.
Maintain product documentation, feature definitions, pricing, positioning, and go-to-market inputs.
Manage product financials by monitoring revenue, costs, margins, and key performance indicators (KPIs); build forecasts, pricing analyses, and business cases.
Analyze client and portfolio data to produce clear insights and recommendations; support Sales in client meetings and portfolio optimization discussions.
Coordinate third-party vendors (processors, networks, fraud, rewards, servicing, technology) on roadmaps, issues, and service-level performance in partnership with Sourcing, Legal, and Risk.
Analyze client and portfolio data to identify trends, risks, and growth opportunities.
Translate complex client data into clear insights, recommendations, and actionable strategies.
Participate in customer meetings and presentations to support data‑driven decision‑making and long‑term portfolio growth.
Serve as a key product contact for third‑party vendors supporting credit card products (e.g., processors, networks, fraud, rewards, servicing, or technology providers).

8+ years of experience in product management for credit card or payments products for issuer portfolios
8+ years of experience managing product financials, including forecasting, pricing, and profit and loss (P&L) performance for consumer credit card offerings
8+ years of experience working cross-functionally with Sales, Technology, Implementation, Legal, Compliance, Risk, and external vendors in a regulated environment
Proficiency analyzing portfolio data and key performance indicators (KPIs) and translating insights into recommendations using SQL and a data visualization tool (e.g., Tableau or Power BI)
Ability to create clear, concise client and executive presentations and communicate with both technical and non-technical audiences
Bachelor's degree or higher in Business, Finance, Marketing, Information Systems, or a related field or equivalent combination of education, related experience and/or military experience

Product Manager – Credit Card Portfolios

Key skills