AI Solutions Engineer

Role Overview

• Serve as the primary AI Infrastructure SME, providing expert guidance on NVIDIA DGX platforms and compatible OEM solutions for AI training, inference, and high-performance computing (HPC) workloads.
• Work with and assess customer requirements through discovery and qualification sessions, workshops, and technical consultations to design tailored AI data center solutions.
• Create detailed hardware configurations, including server, storage, networking, and GPU components, ensuring scalability, performance, and cost-efficiency.
• Utilize Reference Architectures provided by all OEMs, validate and recommend properly aligned solutions.
• Develop and maintain accurate Bills of Materials (BOMs) for proposed solutions, incorporating power, cooling, and rack considerations.
• Deliver technical presentations, proofs of concept (POCs), and solution demonstrations to customers and internal teams.
• Provide recommendations on best practices for AI infrastructure deployment, optimization, and integration with existing environments.
• Support field sales teams by participating in customer meetings, responding to RFPs/RFIs, and addressing technical objections during the sales cycle.
• Collaborate with vendors (e.g., NVIDIA, OEM partners) to stay current on product roadmaps, certifications, and emerging technologies.
• Contribute to internal knowledge sharing by documenting solutions, creating playbooks, and training sales teams on AI infrastructure trends.
• Monitor industry developments in AI hardware, including GPUs, accelerators, and data center innovations, to inform solution strategies.
• Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies.
• Design and propose tailored infrastructure solutions that align with customers' business objectives and outcomes.
• Build and maintain technical relationships with OEMs and strategic partners, while staying updated on the latest product information.
• Provide product training and technical education to the sales team and customers.
• Act as a trusted AI advisor for customers, partnering with Field Account Executives.
• Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business.
• Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces.
• Develop solutions that fit customers’ needs and budgets through strategic planning.
• Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management.
• Educate and develop AGT and SHI teams on technical selling, product training, services, and technology trends.

Requirements

• Completed Bachelor’s Degree or relevant work experience required
• 5+ years of experience in presales engineering, solutions architecture, or technical consulting focused on data center infrastructure, preferably with AI/ML/HPC workloads.
• Proven expertise with NVIDIA DGX systems, GPU technologies (e.g., CUDA, NCCL), and AI data center platforms.
• Hands-on experience with OEM AI server platforms (e.g., Dell, HPE, Lenovo) and configuring AI-optimized solutions.
• Strong knowledge of data center components: servers, storage (NVMe, high-performance), networking (InfiniBand, Ethernet), power, and cooling systems.
• Experience creating BOMs, sizing infrastructure for AI workloads, and performing cost/performance analysis.
• Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
• Ability to travel to SHI, Partner, and Customer Events.

Tech Stack

• Cloud

Benefits

• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• Continuous professional growth and leadership opportunities.
• World-class facilities and the technology you need to thrive – in our offices or yours.