Provide critical network support for all Aligned Energy networks to diagnose and respond to large-scale networking events
Work with ISPs to install and diagnose problems between Aligned Energy network and their infrastructure.
Work with internal teams to troubleshoot any internal networking issues that may arise.
Working knowledge of wireless networking for installation and troubleshooting
Deliver business focused solutions and processes that are simple, sustainable and repeatable
Partner with our broader engineering organization to reduce operational burden
Work closely with other networking staff to ensure fast, smooth roll-out of new designs and products
Drive standards across the network and ensure that we are fully compliant to those standards and policies
Monitor and manage communications during large-scale events utilizing an established process
Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc.
Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration for routers and DWDM equipment
Identify and take ownership for opportunities to automate repeatable networking tasks through creation and maintenance of scripts and tools
Contribute through innovation to the reduction in the end-to-end cost of delivery
Some travel will be required as new sites come online
Requirements
Excellent Ethernet and IP networking knowledge and extensive experience in the application of IP protocols.
Substantial background in support large scale service provider or enterprise networks.
Significant experience with protocols and concepts: BGP, OSPF, TCP/IP, UDP, HSRP, VRF, VPC, DNS, ARP, Tunnels & Port Channeling
Excellent analytical skills
Detail oriented with strong written and verbal communication skills
Knowledge or awareness of IT best practice frameworks (ITIL, COBIT) and Operational Excellence concepts or methodologies
Ability to participate in on-call duties are an expected part of this position
Willingness to work off hours as needed
Tech Stack
DNS
TCP/IP
Benefits
Health Coverage : Medical, dental, and vision insurance
Health Savings and Flexible Spending Accounts: HSA with employer contribution for eligible participants. FSAs offered for health and dependent care to increase tax savings.
Retirement Savings : 401(k) plan with company match
Paid Time Off and Holiday Pay
Company-Sponsored Insurance : Short-Term Disability, Life Insurance, and Long-Term Disability (with medical election)